client

Unique Sports Management

Consolidated database for all clients and platforms to track activities

the organisation
O

Unique Sports Management is a leading Sports Talent Agency that represents top level football players in England

the challenge
C

The agency handles many players and are on a constant look out for fresh talent. Players are sourced by agents and currently there is no online system to record, track and monitor it. This was resulting in a lot of process inefficiency, long processing times and challenges in monitoring progress.

A customised Client Management System to source, track and service the best talent in the Industry

We have identified key challenges faced by the organisation and the framework developed will help in management of data, relationship building, tracking changes, identifying accountability and increasing operational efficiency.

the solution
S

Working closely with UniqueSM, Icreon created frameworks for a client management system to track all agent activities. The purpose is also to hold a consolidated database with all player data to enable faster searches and access all connected information. This would assist in increased efficiency in terms of the business’ core objectives – managing and identifying top quality talent
Built to be scalable, the solution can be easily ramped up be more than just a customer relationship management system. It can be used as an effective tool for information flow between all stakeholders. This tool can be used to check the accountability and flow of events in each scenario.

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